Admissions Policy

Attendance

  • ATM Holiday Shopper is a consumer event open to anyone looking to research or book their next holiday, attraction or family day out. ALL visitors must have a ticket to enter either purchased online or on arrival at the event.  ATM Holiday Shopper exhibitors who are badge holders will also be able to attend the Event. Arabian Travel Market registered Media will also be able to attend on production of their Arabian Travel Market media badge. 

Onsite Registration

  • Tickets will be available for purchase on the day at the event outside Hall 1 for AED50 including VAT. Children under 12 will have free admission.  Discounts are available for pre-booking online. 

Admission

  • Admission is open to all ticket holders.

Refunds

  • Ticket refunds or cancellations aren’t permitted.

Security

  • Ticket holders must not allow their tickets to be used by anyone else. Any failure is likely to lead to the ticket holder being removed from the Event.
  • Anyone obtaining a ticket by theft, deception or other illegal means will likely be asked to leave the Event.

Identity Check

  • Anyone attending the Event should carry and produce on request of the Organisers a personal photo-ID (e.g., passport, photo-ID driving licence, national identity card) or other identification acceptable to the Organisers.

Service Animals

  • With the exception of guide dogs or other service animals, no pets or animals of any description will be allowed into the Event.

Activity

  • Anyone attending the Event must not take part in any canvassing, leafleting, demonstrations, objectionable behaviour or wear offensive apparel or be involved in any activity which may disrupt the Event.

Media

  • Any Media registered to attend Arabian Travel Market (Sun 28 – Wed 1 May) can attend ATM Holiday Shopper free of charge but must bring their Arabian Travel Market media badges.

Photography and Recording

  • Official photographers and film crew will be taking photographs and recording and/or streaming videos at the Event. Each attendee authorises such photography and recording and permits the Organisers to use the attendee’s image, likeness and voice for archival and promotional purposes in any and all media, without liability, compensation or credit to the attendee.

Reservation of Rights

  • The Organisers reserve the right to exclude or remove anyone from the Event and the venue who does not comply with this policy or who they reasonably consider is likely to break these rules or who is prohibited from attending under any applicable sanctions, laws or regulations, or otherwise at the Organisers’ discretion.

Service, Safety and Security at our Events

The safety and security of our staff and attendees is our priority. We work closely with the venue, local and national authorities to identify risks, assess them and develop security plans for our events.

Everyone attending our events should be aware that the following are in place:

  • Customer Service staff may approach you to assist you outside, at entry or inside the event
  • Staff and attendees are required to wear ID badges provided
  • Bag checks are in operation at our events
  • Walkthrough or hand held scanners may be in operation at our events
  • CCTV in operation at our events is monitored and recorded
  • Uniformed and covert Security Guards are in attendance at our events
  • Uniformed and covert Police are in attendance at some of our events
  • Canine Security and Detection is in operation at some of our events

Everyone attending our events is requested to:

  • Keep personal property with you at all times and do not leave any items unattended
  • Report anything that looks unusual, suspicious or just out of place to a member of event staff
  • Remain patient and courteous with event staff undertaking security checks.
  • Follow the instructions of event staff at all times

If you have any feedback or questions about event security, please contact eventsecurity@reedexpo.co.uk

Organisers: Reed Exhibitions Limited, Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom

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